Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how MAAC Connaught Place (The Animator) collects, uses, discloses, and protects your personal information when you use our website or services.

Personal Information We Collect

We may collect personal information from you when you interact with our site or institute, such as:

  • Contact Forms/Enquiry Data: If you fill out a form on our website (to request a call back, book a demo class, or inquire about courses), we typically ask for your name, phone number, email address, and your area of interest (selected course).
  • Admissions Data: When you enroll as a student, we collect additional information including your postal address, educational background, date of birth, etc., as part of the admission process.
  • Usage Data: Like many websites, our site may automatically collect certain technical information when you visit – e.g., your IP address, browser type, pages viewed, and the time spent on the site. We might use tools like Google Analytics to gather this data. This information helps us analyze web traffic and improve our site's user experience.
  • Cookies: We use cookies (small text files stored on your device) to personalize your experience on the website and analyze site usage. Cookies might remember your preferences or track pages you visit. You can control cookie preferences in your browser settings; note that disabling cookies might affect certain site features.

How We Use Your Information

We use the personal information collected for purposes including:

  • Providing and Improving Services: Information you share (like contact details and course interest) is used to contact you and provide information about our courses, schedule a demo class, or assist you with admission procedures. If you become a student, your details help us maintain academic records, track progress, and provide support during your training.
  • Communication: We may use your contact information to send you important updates – e.g., responses to your inquiries, confirmations for demo classes, enrollment details, or crucial announcements about class schedules/exams. With your permission, we might also send newsletters or promotional emails about new courses, events, or offers. (You can opt out of marketing communications at any time by clicking "unsubscribe" in the email or informing us directly.)
  • Placement Assistance: For students who avail placement support, we may share certain relevant details (like your portfolio or resume, with your consent) with potential employers or recruiters in our network as part of our job placement facilitation.
  • Site Experience & Security: Usage data and cookies help us understand how users navigate our site. This data is used to improve website design, content, and functionality. We also monitor usage to detect and prevent any fraudulent or malicious activities on our website, thus keeping it safe for all users.

Protection of Your Information

We implement standard security measures to protect your personal data. These include:

  • Secure Storage: Personal data provided to us is stored on secure servers or encrypted systems. We restrict access to personal information to authorized personnel only (for example, our counseling, admissions, or placement teams) who need it to perform their roles.
  • Data Transmission: Whenever you submit information through our website, we use HTTPS encryption to ensure data is transmitted securely from your browser to our server.
  • Despite our best efforts with security, please understand that no method of data transmission over the internet or method of electronic storage is 100% secure. We thus cannot guarantee absolute security of information. It's important that you also keep your information secure – for instance, by not sharing login credentials if any are provided to you and by using secure networks to access our site.

Sharing and Disclosure

We treat your personal information with confidentiality. We do not sell, rent, or trade your personal identification information to third parties for their own marketing use. We may share your information in a few specific scenarios:

  • With MAAC Corporate or Franchise Network: Since we are a franchise center, some data may be shared with MAAC's parent company (Aptech/MEL) for academic or certification purposes (e.g., registering you for exams or certifications that are centrally managed). This is only done as required for your course process.
  • Service Providers: We may engage trusted third-party service providers for certain functions – for example, an email/SMS service to send out batch notifications, or a secure payment gateway if fee payments are done online. These providers are given only the information necessary to perform their specific service and are obligated to maintain confidentiality.
  • Placement Purposes: As mentioned, with your consent, we might share details like your name, skill set, and showreel with potential employers as part of helping you secure a job interview.
  • Legal Compliance: If required by law or legal process (e.g., a court order, or government regulation), we may disclose personal information. Also, if we need to enforce our terms of use, or protect our rights, privacy, safety, or property (or that of our students or others), information might be disclosed as necessary.

Cookies and Third-Party Tools

Our website uses cookies and similar technologies to enhance user experience. For instance, cookies may remember your preferences or login info so you don't have to re-enter them on each visit. We also use third-party analytics tools (like Google Analytics) which set their own cookies to collect aggregate data about website traffic (no personal details like name or email are collected in that process). The analytics data helps us understand which pages are popular, how users engage with the site, and where improvements are needed.

Your Choices: On your first visit to our site, you may see a cookie notice – you can choose to accept or decline cookies. Even after accepting, you can always clear cookies or block them via your browser settings. Do note that blocking cookies might limit some features (for example, forms might not remember your inputs, etc.). Our site may include links to external websites (for example, a link to a blog article or a partner's site). Please be aware that we do not control external sites and this Privacy Policy does not cover them. We encourage you to read the privacy policies of any third-party sites you visit via links on our site.

Your Consent and Rights

By using our website or providing information to us, you consent to the terms of this Privacy Policy. If you provide us personal information of someone else (say, you fill a form on behalf of a friend), please do so only with that person's consent.

As a user or student, you have certain rights regarding your personal information:

  • Access and Correction: You may request details of the personal information we hold about you. If you find that any information we have is incorrect or outdated, please let us know – we will promptly correct it.
  • Withdrawal of Consent: If you have given consent for us to use your info in a certain way (for instance, to receive promotional emails), you can withdraw that consent at any time. Just contact us or use the unsubscribe mechanism.
  • Deletion: In some cases, you can request that we delete your personal data from our records (for example, if you contacted us but then decided not to enroll, and you want your info removed). We will do so except for data we are obliged to keep for administrative or legal purposes.

To exercise any of these rights, or if you have any privacy-related inquiries or complaints, please reach out to us at maacconnaughtplace@gmail.com or call us at the provided numbers. We will address your concern in accordance with applicable privacy laws.

Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in regulations or our practices. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. If the changes are significant, we may also notify you via email or through a notice on the website. Thank you for trusting MAAC Connaught Place. Your privacy and satisfaction are our priority. If you have any questions about this policy, feel free to contact our team.